We are dedicated to delivering the highest level of customer satisfaction to our clients by offering superior inbound call center and answering services.
We have one of the best sales training programs which enables our team of sales professionals to generate quality leads for our clients.
Touchstone Communications has been providing outbound, high quality, pre-qualified mortgage leads that turn into funded loans to its clients …
We have a specialized division trained for appointment setting and survey programs. Many clients have put their confidence in Touchstone ….
We ensure a hassle free outsourcing experience for our clients by outsourcing data cleansing solutions that allow you to avail cost effective and high quality services.
Transcriptions is one of our most rapid growing verticals with one hour transcription times and consistent performance standards that meet or beat client quotas.
Touchstone is a premier provider of high quality inbound customer services, sales solutions, 24/7/365 inbound, outbound and multi-channel support.
We set service level and response time objectives and consistently reassess how successfully we meet them. At Touchstone, we follow inbound metrics …
“In Touchstone’s 12 year history we have not lost a client from producing bad quality service. Our center’s total focus is ‘how can we help our clients generate business at a manageable cost.’ Our teams are client centered, meaning they become an extension of the client very quickly. This coupled with our low attrition (less than 5%), our high attendance (97% a day), and our management team’s average tenure of 10+ years means quality in everything we do.”
Chairman & CEO